brandPeak season has no tolerance for downtime
On a holiday weekend, a failed access point or a POS that cannot reach the processor is lost revenue and a bad review. We monitor network gear, internet circuits and critical systems continuously, schedule upgrades for the shoulder seasons, and keep backup internet ready for the days the main line fails.
Seasonal staff, done right
Hospitality teams can double for winter. Automated onboarding gives every seasonal hire the right accounts and access on day one, and offboarding removes them cleanly in spring, so former employees do not keep logins to email, scheduling or reservation systems.
Payments, PCI and guest data
Any business that takes cards must meet PCI DSS. In practice, that means keeping card terminals and POS on their own segmented network, changing default passwords, patching, limiting who can reach payment systems, and being able to show it during your annual self-assessment. We build and document that segmentation, and protect the guest data in reservation and loyalty systems with MFA and backups. Read our PCI DSS guide.
From slopeside lodges to downvalley restaurants
We support hospitality businesses in Vail, Beaver Creek, Avon and throughout Eagle County. Upgrades are scheduled for mud season, monitoring runs around the clock, and when a guest-facing system fails during a busy weekend, a local technician is minutes away rather than a ticket in another state.
What hospitality businesses need from IT
- Guest, staff and payment network segmentation
- POS and PMS uptime
- Backup internet with failover
- Seasonal onboarding and offboarding
- Camera and access-control networks
Frequently asked questions
How should a hotel or restaurant separate guest Wi-Fi?
Put guests, staff, payment systems and building systems on separate networks (VLANs) with firewall rules between them, so a guest device can never reach card terminals or management systems.
What happens if the internet goes down during a busy weekend?
With a backup internet connection and automatic failover, card terminals, reservations and phones switch over in seconds. Without one, a single circuit outage can stop payments and check-ins until the carrier repairs it.
Do restaurants and lodges need to be PCI compliant?
Yes. Every business that accepts card payments must follow PCI DSS. For most small hospitality businesses that means an annual self-assessment questionnaire and controls such as network segmentation, strong passwords, patching and restricted access to payment systems.