brandWhy businesses in the valley are moving to cloud phones
Traditional phone lines are being retired, and on-premise phone systems are expensive to maintain. A hosted VoIP system replaces both with a monthly per-user subscription. Calls ring on desk phones, laptops and mobile apps at the same time, which matters when owners and managers are rarely sitting at the front desk.
Seasonal businesses benefit most: add extensions for winter staff, remove them in spring, and change after-hours greetings for holidays and storm closures from a phone.
Call quality starts with the network
Most VoIP complaints are network problems, not phone problems. Choppy calls usually trace back to a busy internet connection without traffic prioritization, or Wi-Fi that drops packets. Before any install we test the connection and configure quality-of-service on the firewall so voice traffic gets priority. That is why phone systems sit next to network & Wi-Fi support in what we do.
Signs it’s time for VoIP Phone Systems
- You are still paying for traditional phone lines.
- Calls only ring at the front desk when the owner is rarely there.
- Changing a greeting or adding an extension requires a service call.
- Callers complain about choppy audio or dropped calls.
- Seasonal staff need extensions for a few months each year.
If two or more of these sound familiar, take the free security check or book a free cybersecurity assessment.
How our VoIP Phone Systems process works
Needs review
Users, call flow, after-hours handling and integrations like Teams or a CRM.
Network test
We confirm the internet connection and firewall can carry clear voice traffic.
Port and build
Numbers are ported and auto-attendants, ring groups and voicemail configured.
Go live and train
Phones are deployed and staff learn the apps in a short session.
What’s included
- Hosted VoIP platform selection and setup
- Number porting from existing carriers
- Auto-attendants, hunt groups and after-hours routing
- Desk phones, softphones and mobile apps
- Network readiness testing and QoS configuration
- Ongoing changes, moves and user support
Who it’s for
- Offices replacing traditional phone lines
- Owners and managers who work from their phones
- Seasonal businesses adding and removing staff
- Multi-location businesses that want one phone system
What affects the price
Every quote is flat and in writing. These are the factors that move the number:
| Factor | Why it matters |
|---|---|
| Number of users | Hosted VoIP is billed per user, per month. |
| Phones | Desk phones are optional; mobile and desktop apps are included with most plans. |
| Features | Call recording, texting, CRM or Teams integration can change the plan tier. |
| Network readiness | Some offices need a firewall update to prioritize voice traffic. |
Phones that follow you around the valley
An owner might start the day at an office in Edwards, check a job in Beaver Creek and finish in Eagle. With a cloud phone system, the business line rings on their mobile app wherever they are, and storm-closure greetings can be updated from the lift line.
“I've been working with Todd from DubLow for a few months now and I couldn't be happier. I'm referring him to my dad to work on his business. Todd has the knowledge and tools to help your business succeed!!!”
Frequently asked questions
What is the best VoIP provider for a small office in Vail?
The best provider depends on whether you need call recording, texting, integration with Microsoft Teams or a CRM, and how many users you have. We recommend a short list based on those needs and handle setup and support so you are not stuck with a vendor help line.
How much does a VoIP system cost for a small business?
Hosted VoIP typically costs a monthly per-user fee plus any desk phones you choose to buy. Many offices reduce phone costs compared with traditional lines, especially once unused lines are removed.
Can I keep my existing business phone number?
Yes. Existing numbers can almost always be ported to a VoIP provider. We manage the port request and schedule the switch to avoid missed calls.
Does VoIP work if the internet goes down?
Calls can automatically forward to mobile phones during an outage, and a backup internet connection keeps desk phones working. Mobile apps also work over cellular data.
Can VoIP integrate with Microsoft Teams?
Yes. Many business phone platforms can ring in Microsoft Teams or provide calling inside Teams, depending on the provider and plan.